Ace Kitchen & Co. can accommodate returns for new and unused cookware within 30 days of delivery. Refunds will only be issued to your original payment method or via store credit, less any shipping fees. Ace Kitchen & Co. strives to have 100% Customer satisfaction, so if you have any problems or questions do not hesitate to reach out! Returns will only be accepted if the cookware has not been used. Items that do not meet our return policy will be returned to sender. Ace Kitchen & Co. reserves the right to adjust your return method and return resolution if your item(s) arrive in a condition which does not meet our returns policy. Items that do not meet our return policy will be returned to sender.